Get advice via chat.
INFORMATION AND ADVICE – ONLINE, MOBILE, REGIONAL
Our mbeon team can help provide the answers to lots of questions that you might have when you arrive in Germany.
We can offer you advice on topics such as work and careers, learning German, health, and housing.
Get in touch with us online, or seek advice in person at an MBE advice centre.
Download the app for free now and get started.
General enquiries? info(at)mbeon.org
Technical issues? support(at)mbeon.org
Video in Russian with German subtitles
Two migration counsellors show how migration counselling for adult immigrants (MBE) can be accessed via the counselling app mbeon and where to find local MBE counselling centres.
Video in Ukrainian with German subtitles
Two migration counsellors show how migration counselling for adult immigrants (MBE) can be accessed via the counselling app mbeon and where to find local MBE counselling centres.
HOW WE CAN HELP YOU
ABOUT MBEON
mbeon
mbeon provides information for adult immigrants in Germany.
As part of this project a digital service has been developed, which enables advice-seekers to use the mbeon app to access a chat-based advice service. It's free of charge, anonymous, and secure. At the same time, the app and this website both provide comprehensive information to help immigrants find their feet when they first arrive. Information on all the topics is available in German, English, Russian and Arabic.
The team
Catherine Sondermann
I coordinate the online advisory service "mbeon" and am responsible for coordinating the advisors and the development of mbeon. I am the main contact person for advisors from the German Red Cross.
c.sondermann(at)drk.de
Janina Granfar
I support the coordination and further development of the mbeon project and am available to cunsultants and interested parties for any questions about mbeon. I am the central contact person for the DPWV (Parity Welfare Association) consultants.
mgs(at)paritaet.org
Svetlana Martin
I support the coordination and further development of the mbeon project and am available to consultants and interested parties for any questions about mbeon. I am the central contact person for the BdV (Federation of Expellees) consultants.
Svetlana.Martin(at)bdvbund.de
There are more than 350 advisors across Germany who would be happy to help you via the chat function.